Guaranteed The Product You Ordered
We guarantee the item you ordered is the item you'll receive. If the layout, size, photo, font or artwork is different than what was approved through your proof image we will send a new item with the corrections at no charge to you. Please notify us via our Contact Page for any issues with you order within 14 days of reciept of your product.
Guaranteed Undamaged Product
If you receive your custom engraving and it is damaged or deffective will replace it at no charge to you. Simply call or email us within 14 days of recieving the item and we will give you directions on how to get your item replaced. A new item is usually shipped within one business day after determining cause of damage.
The Bottom Line
We want our customers to be completely satisfied with there product. If there are any issues with your order please let us know and we will work with you to quickly resolve it.